Terms of service
Last updated: May 13, 2026
This website is operated by The OFF Hours. Throughout the site, the terms “we”, “us” and “our” refer to The OFF Hours.
By visiting this website, browsing our products, placing an order, or using any part of this site, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy and Returns & Refunds Policy.
Please read these Terms of Service carefully before using this website. If you do not agree to these terms, you should not use this website or place an order.
Online Store
The OFF Hours sells printed reflection workbooks and related physical goods through this website.
Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products to you. Shopify is not the seller of the products purchased through this store. The contract of sale is between you and The OFF Hours.
Eligibility
By using this website or placing an order, you confirm that you are at least the age of majority in your country or region of residence, or that you have the consent of a parent or legal guardian.
You agree not to use this website for any unlawful purpose or in any way that may damage, interrupt or interfere with the operation of the website.
Product Information
We make every effort to present our products as accurately as possible, including descriptions, images, pricing, edition details and availability.
However, slight variations may occur between product images and the physical item, including colour, texture, print finish or packaging presentation. This does not affect your statutory rights.
All products are subject to availability. Limited editions are produced in fixed quantities and may not be restocked once sold out.
Pricing and Payment
Prices are shown in euros unless otherwise stated.
We reserve the right to change prices at any time, but changes will not affect orders that have already been confirmed.
Payment is taken securely through the payment methods made available at checkout. We do not store full payment card details.
You are responsible for ensuring that all billing, shipping and payment information provided at checkout is complete and accurate.
Orders
After placing an order, you should receive an order confirmation by email. This confirmation acknowledges that we have received your order.
We reserve the right to refuse, cancel or limit an order where necessary, including where:
- a product is unavailable;
- payment cannot be authorised;
- there is an error in pricing or product information;
- we suspect fraud, misuse or unlawful activity;
- the order contains incorrect or incomplete customer information.
If we cancel an order after payment has been taken, we will refund the amount paid using the original payment method.
Shipping and Delivery
Orders are shipped from Portugal.
Dispatch and delivery times are estimates only and may vary depending on destination, carrier handling, customs processing or other circumstances outside our control.
Shipping details, dispatch times and delivery information are set out in our Shipping Policy. Please review the Shipping Policy before placing an order.
You are responsible for providing an accurate delivery address. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Returns and Refunds
Returns, refunds, damaged items and cancellations are handled in accordance with our Returns & Refunds Policy.
If your order is delivered within the European Union, you may have the right to cancel or return your order within 14 days of receiving it, subject to the conditions set out in our Returns & Refunds Policy.
Intellectual Property
All content on this website, including text, product names, images, graphics, design elements, branding, layouts and other materials, is owned by or licensed to The OFF Hours unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, sell or exploit any part of this website or its content without our prior written permission.
Purchasing a product does not grant you any rights to reproduce, distribute, copy or commercially use the product content, workbook prompts, design, structure, images or associated materials.
Personal Use
Products purchased from The OFF Hours are intended for personal use unless otherwise agreed in writing.
You may not reproduce, resell, scan, copy, distribute, teach from, adapt or use the workbook content for commercial, professional or group purposes without prior written permission from The OFF Hours.
If you are interested in using The OFF Hours materials in a professional, therapeutic, educational, workshop or group setting, please contact us at hello@theoffhoursproject.com.
Third-Party Links
This website may contain links to third-party websites, platforms or services. We are not responsible for the content, policies, security or practices of third-party websites.
Accessing third-party websites is at your own discretion and risk.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.
By using this website, you acknowledge that you have read and understood our Privacy Policy.
Errors, Inaccuracies and Omissions
Occasionally, there may be information on the website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability, shipping information or other details.
We reserve the right to correct errors, inaccuracies or omissions, and to update or cancel orders where necessary, including after an order has been submitted.
Limitation of Liability
We make reasonable efforts to ensure that this website is available, secure and accurate. However, we do not guarantee that access to the website will be uninterrupted, error-free or free from harmful components.
To the fullest extent permitted by law, The OFF Hours will not be liable for any indirect, incidental, special or consequential loss arising from your use of this website or purchase of our products.
Nothing in these Terms of Service limits or excludes any liability that cannot be limited or excluded under applicable law, including your statutory consumer rights.
Force Majeure
We will not be responsible for delays or failure to perform our obligations where caused by circumstances outside our reasonable control, including postal disruption, carrier delays, customs delays, natural events, strikes, technical failures, war, public health emergencies or other events beyond our control.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, products, legal obligations or operational requirements.
Any updated version will be posted on this website with a revised “Last updated” date.
Governing Law
These Terms of Service are governed by the laws of Portugal, without prejudice to any mandatory consumer protection rights that may apply in your country or region of residence.
Contact
For questions about these Terms of Service, please contact us at:
The OFF Hours
Email: hello@theoffhoursproject.com
Address: Loja 12, Quinta Shopping, Quinta do Lago, 8135-024 Almancil, Faro, Portugal