Contact information
Last updated: May 13, 2026
For questions about The OFF Hours, your order, shipping, returns or privacy matters, please contact us by email.
Email:
hello@theoffhoursproject.com
We aim to respond to enquiries within 2 to 3 working days, excluding weekends and public holidays.
Business Address
The OFF Hours
Loja 12, Quinta Shopping
Quinta do Lago
8135-024 Almancil
Faro, Portugal
Order Enquiries
For questions about an existing order, please include your order number in your email so we can assist you more quickly.
Returns
Return requests should be sent to:
Please include your order number and reason for return. Returns should not be sent back without first contacting us and receiving return instructions.
Privacy Enquiries
For questions about how we handle personal information, or to exercise any privacy rights available to you, contact us at: